WD-11561 - USA (Washington) - User Centred Design Services - Deadline December 2,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-11561

Government Authority located in Washington; USA based organization looking for expert vendor for user centred design services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide user centred design services to the government authority located in Washington.
- To help programs deliver clear, audience-focused communications and provide online service applications to stakeholders, and to ensure our online information and services are easy to understand and intuitive for our customers to use.
- This includes adaptive and responsive interfaces that can be easily accessed by mobile devices.
- Provide senior and expert-level User centred Design services for online interactive projects (including websites and applications) for both current projects and future works in development or productions
- Conduct user needs assessment and employ survey tools: focus on user behaviours, motivations and needs through observation and task analysis to understand the impact of design on an audience.
- Develop information architecture: organize and categorize content to create relationships and add organizational structure to websites and applications.
- Create user interface designs: provide consistent and predictable interface designs and elements so users can become familiar with functions and actions to help them complete tasks efficiently and with a high level of satisfaction.
- Conduct usability testing and analysis: test website and application users (customers) to understand thoughts and process, establish benchmarks, identify functionality, and guide improvements. Interpret test results, create reports, and present findings.
- User screening tools, usability test plans and materials, data gathering and analysis, reports and presentations
- Usability assessment of new web technologies
- Conducting studies of users’ workflow, informational needs, web capabilities and preferences
- Assist in gathering business requirements,  
- Conduct user research to define top tasks and needs
- Conduct usability studies to test customer acceptance of features and functionality
- Perform user interface and interaction design for mobile and web-based products
- Develop content strategies and information architecture.
- Gather new or use metrics and perform analysis of customer feedback and use of online services
(2) All questions must be submitted no later than November 16, 2022.
(3) The contract period will be for four years.

[C] Eligibility:

Onshore (USA Organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 2 December, 2022

Question Answer Deadline : Wednesday, 16 November, 2022

Category : Web Design and Development

Country : USA

State : Washington

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