WD-11043 - USA (Michigan) - RFI for Website Redesign, Development, Implementation, and Hosting Services Using CMS - Deadline July 18,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-11043

Government Authority located in Michigan; USA based organization looking for expert vendor for website redesign, development, implementation, and hosting services using CMS.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide website redesign, development, implementation, and hosting services using content management system must be compatible with SEO and browser.
- A solution that allows for decentralized content entry and content amalgamation on the website including allowing visitors to locate, request and submit information through interactive web interfaces without having to visit offices in person.
• Determine the pool of experienced, qualified vendors with a proven track record in the planning, development, implementation, design, support, and hosting of a modern, flexible website for the county; and
• Establish a timeline and allocation of internal resources needed to successfully complete the conversion to a new, cohesive website with cloud-based CMS
• Design & Content
- Vendor will work with county staff to design a fully responsive, user-centric, modern website design
- Vendor will make revision recommendations of top identified pages from the discovery phase
- The website will need to comply with WCAG AA Accessibility Guidelines at launch and enforced through on-going content updates.
• Functionality
- Analytics: integration and setup using Google Analytics and Tag Manager
- Search: users will need to be able to access content throughout the site from a simple search interface
- Strong Linking: updates to documents and pages should not break existing links in the websites
- Calendar: county-wide meetings and events should be available from a single filterable calendar with select categories
- Alerts: messages should be added at the individual page, section, department, or site-wide level
- Media: embed video and audio files, as well as image galleries and slideshows
- News: Categorized news articles should be able to include date, department, summary, multimedia, and related articles.
- User Management: editor permissions should be able to be assigned on a department/project level.
- Page Scheduling: ability to schedule when pages are made public and when they should be removed from the site
- Social Integration: ability to post content updates to social media channels
- Active Directory Integration: ability to sign on using their active directory information.
- API Integration: the ability to pull/return from databases via REST API.
- Payment Processing Gateway: have plug and play payment processing gateway available to content managers for easy addition to the website.
- Form Builder: ability to create custom forms using a drag & drop builder with custom workflows and submission responses
- Submission Workflows: ability to review and approve submitted content changes
- Email and SMS Communications: ability to allow visitors to subscribe to mailing lists and manage communication channels. Content editors should be able to create message content and send communications.
• Security and Infrastructure o Deliver and maintain a secure website (HTTPS) that is browsing encrypted and verified by a trusted third-party with a valid SSL certificate.
- Website availability and reliability of 99.99999% up-time.
- Demonstrate experience with other large, complex, full-service municipalities, demonstrating qualifications, credentials, and related experience
- Included ongoing security updates and patches
- Included ongoing product updates and enhancements
• Migration
- Vendor will assist in content migration into the new CMS including quality assurance
• Training and Documentation
- All responses and reports from User Testing
- Information Architecture Report based on content analysis
- Governance Document: principles and standards for content and design
- Training for content editors in all modules
- 24x7x365 online access to knowledgebase and support
• Support
- Online helpdesk for content editors
- 24x7x365 support
(2) All the questions must be submitted no later than June 24, 2022

[C] Eligibility:

- Onshore (USA ONLY);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Monday, 18 July, 2022

Question Answer Deadline : Friday, 24 June, 2022

Category : Web Design and Development, Social Media, Internet Marketing and SEO

Country : USA

State : Michigan

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