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WD-10134 - USA (California) - Web Hosting and Maintenance Services - Deadline October 30,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-10134

Government Authority located in California; USA based organization looking for expert vendor for web hosting and maintenance services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide web hosting and web maintenance services to agency site and will host this service off agency premises.
- Software updates shall be included with hosting services. Service Provider shall actively monitor site usage and storage needs.
Hosting services shall include the following:
- A development environment that sits on a discrete server and is used for implementing structural changes and for applying patches in a safe environment without affecting production servers.
- Service provider to load balance servers depending on agency traffic, for both responsiveness and redundancy.
- Separate web-facing servers are constantly pinged and balanced and polled. If one server fails, roll over is automatic and instant, and Service Provider’s support staff is notified. Traffic and user experience shall not be affected.
- A separate set of servers is also maintained for database functions to provide the same general type of redundancy. Service Provider servers co-located in Tier-1 facilities hardened for natural disasters, and co-located in the central area of the country away from earthquake and hurricane-prone areas.
The following list of website maintenance tasks should be completed as requested:
- Review website design and structure
- Test, tweak and adjust forms on website
- Revise website pages for public notices and events
- Provide reports and analysis of site usage including wi-fi
- Repair publishing basic page edits issues
- Repair/complete transit module so any upcoming service changes are seamless
- Repair vendor notification and forgot password email functions
- Repair/improve mobile responsive slider image issues
- Be on call for any issues with the website 24/7
- Module updates and changes.
(2) All questions must be submitted no later than November 16, 2021.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Saturday, 30 October, 2021

Question Answer Deadline : Tuesday, 16 November, 2021

Category : Web Design and Development, Software, System and Application

Country : USA

State : California

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