WD-9921 - USA (Massachusetts) - Water Meters, Radio Frequency Modules and Web Portal Services - Deadline September 28,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-9921

Government Authority located in Massachusetts; USA based organization looking for expert vendor for water meters, radio frequency modules and web portal services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide solid state water meters and advanced metering infrastructure (AMI) modules; furnish and configuration of a hosted customer web portal integrated with the Owner’s existing AMI and customer information/billing system; and annual support and maintenance services for AMI.
- AMI modules shall be Sensus SmartPoint 510M and 520M and compatible with the Owner’s existing Flexnet AMI system, or the proposer may offer a competitive alternative including furnish, supply, configuration, and support of a new AMI system, whole and integrated, for all furnished devices.
- The contract shall be a three-year term, with years 2 and 3 dependent upon Owner appropriation of funds. The contract will procure approximately 3,262 water meters, 5/8- inch to 8-inch, and AMI modules.
- The Owner seeks proposals only from vendors who 1) offer single-manufacturer water meters and AMI modules 2) satisfy local reference requirements, 3) demonstrate local implementation and support resources, and 4) demonstrate product history of reliability and performance.
- The Owner is requesting proposals for the following products and services:
1. Furnish cold water meters with registers and AMI modules for residential, and commercial applications, for pit or indoor settings.
2. If the Proposer wishes to propose water meters and AMI modules that are NOT compatible with the Owner’s existing Sensus Flexnet meter reading system, they shall furnish and install all equipment and software necessary for water utility AMI, including data collectors (if required), a meter data management (MDM) system, and network control systems, complete. Information systems shall be remotely hosted by the Proposer.
2. Interface AMI with existing DPW information systems, including but not limited to Softright billing system.
3. Furnish and install a customer web portal. Interface with existing agency information systems, including but not limited to existing utility billing system, and the Sensus Analytics meter reading system.
4. Train the Owner’s staff on use of the furnished systems.
• The system shall have the ability to remotely diagnose meters and network components, and to monitor and control the status of the AMI communications network. Features for this ability shall include remote self-tests, statistics gathering, trouble alarms sent spontaneously when necessary, remote link enable/disable, signal strength monitoring, periodic gathering of event logs, auditing of time synchronization (no greater than 1 minute), and detailed daily reports on the status of the network and changes to its configuration.  • All AMI products proposed for the AMI system must have a radio frequency range that is appropriate to make the complete AMI system work. Any applicable unit not readable at these ranges will be considered defective and shall be replaced.
- The Customer Web Portal and Applications shall meet the following requirements:
• Technical Specification:
o Data centers shall be Tier IV SSAE 16 certified and have 99.995% Uptime Level.
- Regarding host site security:
• The computer room(s) in which the hardware is installed is accessible only to authorized individuals.
• Power infrastructure includes one or more uninterruptible power supply (UPS) devices and diesel generators or other alternative power for back-up electrical supply.
• Air-conditioning facilities (for humidity and temperature controls) are provided in or for such computer room(s) and can be monitored and adjusted for humidity and temperature settings and control. Such air systems are supported by redundant, back-up and/or switch-over environmental units.
• Such electrical and A/C systems are monitored on an ongoing basis and personnel are available to respond to system emergencies (if any) in real time.
• Dry pipe pre-action fire detection and suppression systems are provided.
• Data circuits are available via multiple providers and diverse paths, giving access redundancy.
o The software must support operator-based security allowing the Owner to define operator users with varying authorization levels and capabilities. The system shall log all operators’ changes and all operators’ activities so that the exact determinations or specific actions and responsibilities can be determined and monitored.
• Functionality:
o The Owner’s water customers shall be able to create accounts. Customer authenticity shall be validated prior to allowing creation of a new account. Accounts shall only be eligible for creation by the listed owner on the account and accounts
shall terminate as soon as customer name changes. Users shall not be able to view use on previous owner’s accounts.
o Customers should be able to view hourly consumption

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 28 September, 2021

Category : Web Design and Development

Country : USA

State : Massachusetts

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