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WD-9878 - USA (Wisconsin) - Website Redesign Study and Consulting Service - Deadline September 16,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-9878

Government Authority located in Wisconsin; USA based organization looking for expert vendor for website redesign study and consulting service.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide website development experts to evaluate the website, current departmental customer service interactions, opportunities for cost-savings, increased revenue, enhanced online experiences, and to determine a long-term strategy for website redevelopment and maintenance.
1) Customer evaluation the contractor recommendations should encourage ways to redesign the site to focus on delivering services that stakeholders need and want based on analytics and universal best practices. This could increase usage and drive the use of more online services
2) Mobile usage the refreshed site should be optimized for mobile use.
3) Analytics the consultant should have access to subject matter experts that can review the county’s website analytics to make recommendations that will optimize customer service while capitalizing on search engine optimization.
4) Design and features recommendations should include information about current and predicted design trends, and customer usability. Options and information about interfaces such as menu styles, page layouts, advanced search and selection features, animated icons, and other features for a modern but accessible site should be recommended.
5) Industry evolution redesign recommendations should take the needs of the community-at-large and county departments into consideration into a comprehensive, long-term website strategy to ensure that customer needs are being met upon completion and well into the future.
6) Evaluation of applications recommendations should evaluate existing applications and options for new applications that are compliant with Optimizely software.
7) Options for hosting: Evaluate possibility of complete or partial outsourcing for hosting and maintenance.
8) Implementation options: Recommendations should offer a variety of options for each solution so that county can evaluate costs and resources to make knowledge-based adoption solutions.
9) Cost analysis recommendations should provide anticipated costs to implement all recommendations, including software licensing and purchasing, hiring of additional consultants, and necessary staff resources.
10) Employee accessibility recommended solutions must allow employees to access and update website content once the redesign is complete.
11) Final recommendation report county must be able to create an actionable plan for website redesign based off the contractor’s recommendations.
(2) All the questions must be submitted no later than September 8, 2021

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 16 September, 2021

Question Answer Deadline : Wednesday, 8 September, 2021

Category : Web Design and Development, Mobile Application Development, Professional, Consulting, Administrative or Management Support Services, Social Media, Internet Marketing and SEO

Country : USA

State : Wisconsin

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