WD-9603 - Canada (Ontario) - Gift Card E-Commerce Website and Fulfillment Services - Deadline July 16,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-9603

Government Authority located in Ontario; Canada based organization looking for expert vendor for gift card e-commerce website and fulfillment services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide the configuration and integration, implementation and management of the agency’s Gift Card Ecommerce website where agency Customers will be able to make on-line purchases of agency gift cards. The purchase of gift cards online would include physical as well as digital.
- The services required:
a. Providing a front-facing Customer experience through a web and mobile interface;
b. Processing of electronic payments through the LCBO’s existing payment gateway;
c. Warehousing and fulfilling physical gift card orders;
d. Fulfilling digital gift card orders via email and SMS/or Text;
e. The activation of cards (physical and digital) through gift card processor;
f. Providing a web application for LCBO gift card program administration;
g. Providing standard reporting tools and custom financial and other reports;
h. PCI, Security, Privacy and Fraud management; including but not limited to 3DS;
i. Secured transport protocols to be used (i.e. HTTPS TLS1.2 and above with cipher strength AES-256); and
j. Providing Customer service support
(2) All the questions must be submitted no later than July 12, 2021

[C] Eligibility:

- Onshore (Canada Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 16 July, 2021

Question Answer Deadline : Monday, 12 July, 2021

Category : Web Design and Development, Mobile Application Development, Software, System and Application

Country : Canada

State : Ontario

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