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WD-9026 - USA (California) - Website Solutions and Hosting Service - Deadline December 16,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-9026

Government Authority located in California; USA based organization looking for expert vendor for website solutions and hosting service.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide development of a new, robust, modern, and improved website that will help the City sustain digital government services and community engagement.
Current challenges:
• Using paid version of open source CMS that is not evolving with technology
• Need to improve ADA compliance, including for PDF documents
• Sluggish system that needs to be more robust, agile, and user-friendly
• Content-heavy pages
• All development, design, and hosting done in-house and not sustainable
• Site works inconsistently among the different browsers
• Calendar system doesn’t allow for adding to personal calendars
• No filtering of news topics
• No integration with email marketing campaign software
- The City’s goal is to develop a website that promotes the City with a welcoming, sophisticated, user-friendly and professional feel and to provide an easy way for staff to share information via the web. The new website should be visually attractive, interesting, and provide useful, relevant, and current information with the ability to conduct business online for convenience and efficiency. The City anticipates frequent updates to draw residents and other visitors to the website. The site must be accessible and functional using all of the common web browsers, operating systems, and mobile devices being used today, support a high degree of “uptime” and be easy to maintain. The new website should also be robust and support the use of older/slower devices so that web pages/graphics are rendered in efficiently.
- The City goals of implementing a new website include:
• Implementing a CMS that streamlines the processes associated with managing, updating, and
maintaining the website as well as adding future sub-sites;
• Allowing City to add new pages, documents, and complete other site modifications without
having to rely on an outside resource;
• Improving the user experience (UX) and User Interface (UI); and
• Improving the website’s information architecture to provide easier navigation and search
Capabilities
- Website Mission
• Provide access to material about City of Monterey services, programs and activities, City
officials and staff, government issues and local government process, and public facilities.
• Gauge community satisfaction with City services and/or work programs.
• Encourage community members to participate in City government.
• Provide access to pertinent information about the Monterey Peninsula.
• Offer information in an effective and time-efficient manner.
• Manage the number of links and material on the website in order to ensure that the City’s
information is easily discernible.
- The City wants digital government solutions that are:
• Sustainable: Digital services that grow, constantly improve.
• Scalable: Digital services that expand, easily connect to other services.
• Open: Digital services that inspire transparency, engagement, collaboration.
• Iterative: Digital services continuously responsive to user feedback.
- For more information describe in document.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Proposal can be submitted via E-mail.

Expiry Date : Wednesday, 16 December, 2020

Category : Web Design and Development

Country : USA

State : California

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