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WD-8801 - Canada (Ontario) - RFI for Gift Card E-Commerce Website Development, Implementation and Management Services - Deadline October 5,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-8801

Government authority located in Ontario, USA; based organization looking for expert vendor for gift card e-commerce website development, implementation and management services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide gift card e-commerce website development, implementation and management services must be compatible with mobile devices.
- Front-facing user-friendly customer experience through a web interface
- Fulfilling physical and digital gift card orders
- Ability to add personalized messages on gift card carriers and digital purchases
- standard reporting tools and custom financial reports
- Display physical and digital gift card product designs, the selection of denominations available for each card, including the specific quantity of each denomination
- Digital gift card delivery through email or SMS/Text
- Digital gift card haptic technology for customer interaction and personalization
- Securely collect credit card information, and specifically allow for the choice of credit card payment via Visa, MasterCard or American Express, as well as process those transactions
- Send customer a confirmation email when the order is completed and shipped, along with tracking information. Other forms of customer communication required include order cancellation emails, welcome and forgot password emails
- Allow gift card customers to self-serve themselves with respect to obtaining basic information about their gift cards, such as card balance and transaction history
- Easily editable in terms of copy changes and card designs available.

[C] Eligibility:

- Onshore (Canada Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 5 October, 2020

Category : Web Design and Development

Country : Canada

State : Ontario

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