UNCT-15368 - USA (Springfield, Illinois) - Vital Records Ordering Services - Deadline March 5,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: UNCT-15368

Government Authority located in Springfield, Illinois; USA based organization looking for expert vendor for vital records ordering services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide vital records ordering services, make available alternative purchasing options for persons seeking vital records to the government authority located in Springfield, IL.
- These options will include on-line ordering and a Point of Service (POS) device for Vital Records staff to process Visa/Mastercard/American Express cards,
- These options will be strictly at the customer’s option and the customer will pay for vendor’s services, to be able to order their records on-line and utilize a credit card for payment. The goal for on-line expedited processing is 5-7 business days
- To allow customers to expedite their records requests, if they desire, in a secure and efficient manner at the customer’s additional expense,
- Online ordering feature that includes an applicant identity authentication mechanism,
- Point-of-Sale (POS) front counter credit card service at the Department’s Vital Records Division office,
- The vendor must settle vital records costs with the agency by initiating an Automated Clearing House for all transactions processed that business day, regardless of payment type, with a close out process,
- Vendor to provide a 24hr phone number staffed to respond to questions regarding the ordering and shipping of records.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 5 March, 2020

Category : Uncategorized, Billing Services

Country : USA

State : Illinois

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