WD-7296 - USA (New York) - Customer Portal and Website Redesign Services CMS - Deadline May 8,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-7296

Government Authority located in New York; USA based organization looking for expert vendor for customer portal and website redesign services CMS.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide customer portal and website redesign services content management system that must be compatibles with mobile devices and social media.
- creating contemporary communications platforms to meet current customer expectations for quick, detailed and effective account information, input and a payment portal providing for on-line payments with feedback regarding success of payments and enhanced intuitive web-site navigation.
- development of a web application for the purpose of providing customers with secure on-line access to account information and a payment acceptance and processing system.
- Single logon process for existing and registration process for new customer account(s)
- Input of meter reads by customer
- Easily readable and intuitive customer account review for:
- Current billing
- Next payment due date
- Current amount due
- Consumption / water usage
- Account history including
- Payment history
- Consumption history
- Customer on-line activity
- Customer profile update tools
- Notifications to customer
(2) All questions must be submitted no later than April 15, 2019.
(3) Contract period will be for one year.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 8 May, 2019

Question Answer Deadline : Monday, 15 April, 2019

Category : Web Design and Development

Country : USA

State : New York

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