WD-7280 - USA (California) - Website Support Services Using Drupal CMS - Deadline April 24,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-7280

Government Authority located in California; USA based organization looking for expert vendors for Website Support Services Using Drupal CMS.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide Website Support Services Using Drupal content management system to ensure all websites are fully functional 24/7 to provide smooth continuance of daily business operations.
Maintain Drupal core CMS 7.64 (or newest version) using the Content Management Framework written in PHP
- Plan for Drupal 7.x and 8.x End of Life in 2021
- Migration to Drupal 9.x by Fall of 2020/Spring of 2021
-Maintain Functional Modules within Drupal
-Rework Code as needed for Compatibility in Test Environment NOT Production Mode
-Provide and Discuss with AMBAG any Drupal Module Incompatibilities before Drupal System Upgrades
-Designated Account Manager and Dedicated Technical Support Team
-Monthly Inspection of all Websites Covered under this Agreement for Functional Ability with Reporting
-Obtaining and installing SSL certificates as needed
-Securing and installing Private Domain Registration as needed
-Renewing Domains as needed
-Working with GoDaddy Hosting Provider to Restore Backups if needed
-Redesigning Website Pages and Layouts as needed
-Train AMBAG staff on CMS and Existing Structure as needed
-Serving as Technical Administrator for Website
-Resolving Technical Issues with AMBAG’s Hosting Service Provider
-Assisting in Website Migration to Hosting Services if needed
-Integration of AMBAG’s Social Network Presence on Website as requested
-Website Maintenance and Security
-Website Troubleshooting to Resolve Issues
-Website Administration Including Website Monthly Backup
-User Account Management
-Provide IT Tickets in Automated Ticket System to Report Issues when applicable
-Assist AMBAG Website Project Manager in Resolving Website Issues by Phone and to Troubleshoot Issue Remotely
- Provide Recommendation of Website Upgrades
- Outline of Plan for Drupal 7.x and 8.x End of Life in 2021
- Timeline and Cost of Planned Migration to Drupal 9.x by Fall of 2020/Spring of 2021
- Provide Associated Cost Estimates as Requested
- Business Days Response Time for Requested Informational Deliverables
(2) All question must be submitted no later than April 10, 2019.
(3) The contract term will be for five years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 24 April, 2019

Question Answer Deadline : Wednesday, 10 April, 2019

Category : Web Design and Development

Country : USA

State : California

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