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WD-8390 - USA (Texas) - Vendor Web Portal Solution - Deadline June 2,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-8390

Government Authority located in Texas; USA based organization looking for expert vendor for vendor web portal solution.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide vendor web portal solution have the ability to on-board new providers and partners, streamline workflows, integrate with other systems, improve business processes, mitigate redundancies, and provide security management that is both robust and flexible.
- Provide ability for the vendors to be on-boarded through a specific work-flow with proper verification and validation prior to authorization to become an approved provider.
o Leverage the integration with the state’s system the workforce information system to be able to authenticate the vendor requesting authentication and request access to the vendor portal.
o Monitor and track the status of the vendor’s application throughout the process, including their associated document uploads and verification of the documents, along with any and all communication with the vendor.
o Enable the vendor to be able to start and stop the process and return to complete each module until ready to submit.
- Provide an integrated real-time view for vendors to see when requested Payments are being or have been processed and view previous Payments received.
o Enable vendors to determine the way they wish to be paid.
o Enable vendors to track and monitor their current and prior payments.
o Offer the payment schedule for vendors to be able to understand when to expect payment for services
- Provide visibility for vendors to access data integrated with the state system for the purpose of submitting information for the Services they provide.
o Allow staff to-review and approve services provided via vendor portal. Enable vendors to define the service they have provided, to whom and for how much.
o Leverage the system’s design to allow for exceptions and requests outside of the service standards.
- Improve visibility into vendor data entry and logging and other additional requests to trend for analysis in order to make more proactive and strategic program decisions.
o Monitor and track the status of vendor requests throughout their lifecycle, including their associated correspondences based on audit logs.
o Leverage the system’s audit log data to deliver to a reporting tool that will produce actionable analytics and identify potential areas for cost savings or efficiency improvements.
o Make use of alert tracking and entry deadline violations captured to identify vendors who submit information late on a regular basis to help determine how to make process improvements.
• Improve collaboration and knowledge sharing among the vendors and the staff team members.
o Use the system to quickly and easily communicate vendor updates and information requests to streamline for their capture in the accounting system.
o Easily share knowledge and work among both vendors and staff members starting with a single, secure place to enter and receive all the information associated with a vendor request.
o Securely collaborate with vendors regarding their requests, disputes, and service authorizations and referrals.
o Empower both vendors and staff to quickly locate the information they need, when they need it, with easily defined standard reports that use dynamically set filters to achieve it.
(2) All questions must be submitted no later than April 28, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 2 June, 2020

Question Answer Deadline : Tuesday, 28 April, 2020

Category : Web Design and Development, Software, System and Application

Country : USA

State : Texas

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