WD-8045 - USA (Washington, DC) - Web Systems Staff Augmentation using Drupal CMS - Deadline December 31,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-8045

Government Authority located in Washington, DC; USA based organization looking for expert vendor for web systems staff augmentation using Drupal CMS.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide web systems staff augmentation using Drupal content management systems.
· Staff augmentation to support activities in support of the web services team in the following areas:
- Web helpdesk and customer support
- Drupal site builder
- Web design and Drupal theming
- Drupal developer
- Senior front-end developer/architect
- Drupal architect
- Scrum master
- Full stack Drupal developer
- Web quality assurance analyst
- Web project management analyst
- Web agile product owner and project manager
- DevOps engineer
- .Net developer
- 508 accessibility and WCAG QA engineer
- Selenium QA automation test engineer
· Web helpdesk and customer support:
- Provide a full-time web help desk and customer support specialist working onsite to support house web services including
- Monitoring and answering phone and email requests to a government web support helpdesk 9am-5:30pm weekday
- Providing technical support for hundreds of websites within the house domain, deployed on a variety of systems, platforms and software proprietary to the house of representatives and supporting vendors, most currently in a customized distribution of Drupal
- To requests covering a broad range of support from assisting customers in the simple entry of content in web-based content management systems, to troubleshooting customer access difficulties, to correction of difficult coding issues.
(2) All questions must be submitted no later than December 10, 2019.
(3) The term of the contract will be two years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 31 December, 2019

Question Answer Deadline : Tuesday, 10 December, 2019

Category : Web Design and Development, Call Center and Answering, Staffing Services

Country : USA

State : District of Columbia

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