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WD-8033 - UK (Cayman Islands) - SharePoint Intranet Portal - Deadline December 13,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: WD-8033

Government Authority located in Cayman Islands, UK based organization looking for expert vendor for SharePoint intranet portal.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide SharePoint intranet portal to implement an Intranet site with integrated ticketing system for on premise SharePoint 2016 server.
- IT Portal Should retain the same look and feel as the base intranet portal pages, must have a customized version of the ticketing system that functions as an IT help desk type system, help desk ticketing system should include IT specific information (asset IDs, model numbers, dates, costs, warranties, etc.) in addition to the standard ticket data. the help desk system must be able to accept new requests through the portal or via email and be able to update initiators via email as to the status of the ticket. help desk tickets should be able to: initiate tasks for both staff and third parties, submit change requests, and submit updates to the asset management system.
- HR Portal Should retain the same look and feel as the base intranet portal pages, must have a customized version of the ticketing system that includes HR specific information (employee information, request type, etc.) in addition to the standard ticket data, allow for email reminders of scheduled events to be sent to employees affected, must be able to synchronize employee information from active directory and from HRMIS system, non-hr staff should be able to access an employee page to see the status of their requests, access manuals, forms, links to HRMIS and knowledge base articles.
(2) All question must be submitted no later than December 04, 2019.

[C] Eligibility:

- Onshore (Cayman Islands Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Friday, 13 December, 2019

Question Answer Deadline : Wednesday, 4 December, 2019

Category : Web Design and Development, Software, System and Application

Country : UK (United Kingdom)

State :

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